Privacy Policy

Last updated: January 2025

Information We Collect

We collect information you provide during registration (name, email, phone), KYC documents (government ID, selfie, address proof), and transaction records.

How We Use Your Information

Your information is used to verify identity, process transactions, send notifications, prevent fraud, and comply with legal obligations.

Data Security

All data is encrypted at rest and in transit. KYC documents are stored securely and accessible only to authorized personnel. We never sell your personal data.

Data Retention

We retain transaction records and KYC data for the period required by Indian financial regulations. You may request deletion of your account data subject to legal requirements.

Third-Party Services

We use trusted third-party services for email delivery and SMS OTP. These services are bound by strict data processing agreements.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@cryptoexchange.in for data-related requests.

Contact

For privacy-related queries, contact us at privacy@cryptoexchange.in or through the Contact Us page.